FAQ

IMIBUZO EBUZWA QHO

Athini amaxabiso akho?

Amaxabiso ethu axhomekeke kwiimveliso kanye ozicelileyo. Siza kukuthumelela ixabiso elichanekileyo emva kokufumana ulwazi lwakho oluthe kratya. Nceda usithumelele i-imeyile okanye usithumelele umbuzo wakho ochanekileyo.

Ingaba unabo ubuncinci be-odolo yobungakanani?

Ewe. Ubuncinci bethu boMyinge woMyalelo buhambelana ngqo nemveliso oyicelileyo. Iimveliso ezahlukeneyo zine-MOQ eyahlukileyo. Nceda usithumelele i-imeyile ngolwazi lwakho olongezelelweyo, siya kukunika eyona MOQ ilungileyo.

Ungasinika isatifikethi esifanelekileyo?

Ewe, sinokubonelela ngothotho lwezatifikethi ezibandakanya i-SC, ISO, HACCP,KOSHER kunye namanye amaxwebhu anxulumeneyo.

Ithini i-avareji yexesha lokukhokela?

Kwiisampuli, ixesha lokukhokela limalunga neentsuku ezi-7. Ukuveliswa kobuninzi, ixesha lokukhokela liyi-20-30 iintsuku emva kokufumana intlawulo yediphozithi. Amaxesha okukhokela ayasebenza xa (1) sifumene idiphozithi yakho, kwaye (2) sinemvume yakho yokugqibela yeemveliso zakho. Ukuba amaxesha ethu okukhokela akasebenzi kunye nomhla wakho obekiweyo, nceda uqhagamshelane nathi ngobubele ngezicelo zakho kanye. Siya kuzama ukulungiselela iimfuno zakho.

Zeziphi iintlobo zeendlela zokuhlawula ozamkelayo?

Singayamkela intlawulo ngeT / T, LC, Western Union okanye PayPal. Ukuba unaso nasiphi na esinye isicelo sejelo lokuhlawula, nceda uqhagamshelane nathi ngolwazi oluthe vetshe.

Yintoni iwaranti yemveliso?

Siqinisekisa izixhobo zethu kunye nokusebenza. Ukuzinikela kwethu kukwaneliseka kwakho ngeemveliso zethu. Kwiwaranti okanye hayi, yinkcubeko yenkampani yethu ukujongana nokusombulula yonke imiba yabathengi ukuze wonke umntu aneliseke.

Ngaba unganikezela ngeenkonzo ezilungiselelwe wena?

Ewe, njengomvelisi osemgangathweni, sinokunikezela ngeenkonzo ezilungiselelwe umthengi wethu. Ukuba ufuna naziphi na iinkonzo ezilungelelanisiweyo ezikhombe kwimveliso yethu, nceda uqhagamshelane nathi ngolwazi olungakumbi.

Kuthekani ngeemali zokuthumela ngenqanawa?

Iindleko zokuthumela ngenqanawa zixhomekeke kwindlela okhetha ngayo ukufumana iimpahla. Ngokuqhelekileyo, siya kuthumela iimpahla nge-express, ngolwandle okanye ngomoya. Nceda uqhagamshelane nathi ngolwazi oluthe vetshe. Siza kukucebisa eyona ndlela ifanelekileyo yokuthumela ngenqanawa.